Frequently Asked Questions

Q1. Are you a factory?

A.Yes. We are a professional manufacturer specializing manufacturing various kinds of plastic flowerpot for 28 years. We enjoy great reputation among our customers not only for competitive price ,qualified product but also for excellent service.

Q2. How can I get a quotation of the balcony flower pots?

A.Leave us message with your purchase requirements and we will reply you within one hour on working time. And you may contact us directly by Trade Manager.

Q3. Do you offer balcony flower pots samples?

A.We are glad to provide balcony flower pots samples for you, while, you’re required to pay sample charge and the freight.

Q4. Can you provide OEM service?

A.Yes. Customized color, size, packing and logo are all available. We have decades of OEM experience.

Q5. What about the lead time for bulk production?

A.It depends on the design and order quantity, normally it is 20-40 days after the payment. Some standard items are in stock, please check with salesman about the stock first.

Q6.How to do if the goods have any quality problems after receipt ?

A.1.you should take a picture for quality problem’s part.

2.note down the quality problem products quantity.

3.find the quality problem products order no.(PI no.)

Above information and your brief usage description or storage situation(if necessary), then send an e-mail to us, we will pass your complete information to QC department, and get back to you within 3 working days.